Shipping and Delivery Policy
At Shodh insights LLP, we are committed to providing you with top-quality business consulting services delivered efficiently and promptly. Since our services are entirely digital, our delivery process is streamlined to ensure you receive your consulting session or materials as quickly as possible.
1. Delivery of Consulting Sessions
- All consulting sessions are delivered via video call, phone call, or email, depending on the agreed-upon method.
- After booking your session, you will receive an email confirmation with the scheduled date and time.
- For video or phone consultations, a link or contact information will be provided in advance.
- If you need to reschedule, please contact us at least 24 hours in advance to avoid any cancellation fees.
2. Delivery of Reports and Documents
- Any reports, documents, or materials provided as part of your consulting service will be delivered via email or a secure file-sharing platform.
- Files will be sent within the agreed timeframe, and you will be notified once they are ready for download.
3. Shipping Costs
- Since we provide digital services, there are no shipping fees associated with our consulting services.
4. Delivery Times
- For pre-scheduled consulting sessions, delivery will occur at the time agreed upon.
- For any additional materials, you can expect delivery within [5 business days] after the session or consultation.
5. Technical Issues
- If you encounter any technical issues with your delivery (e.g., trouble accessing documents, connectivity problems during video calls), please contact us immediately. We will make every effort to resolve any issues promptly.
6. Cancellations and Refunds
- If you need to cancel or reschedule your session, please notify us at least 24 hours in advance to avoid a cancellation fee.
- Refunds for services rendered are only available under specific circumstances as outlined in our Refund Policy.